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9600 Series - With enhanced productivity, great looks and terrific investment protection, the 9600 series is a sound investment in your business and your workforce – it can turn your phone system into a competitive edge.
Brilliant audio quality, Customisation and performance – from a line of deskphones providing the ultimate voice communications experience. Display-based IP telephones with a context sensitive, graphical interface that can:

• Improve and simplify the traditional telephone experience
• Provide increased call control and call management capabilities.
• Help boost productivity.
• Increase worker satisfaction.

9610 - Designed for busy receptions, lobby areas and annexes, the 9610 IP is designed for 'Walkup' users: including regular staff and visitors who might seek to quick dial reception from different public spaces within the building. The 3.33 inch diagonal, backlit display supports a single call appearance, with no hold, conference or transfer capabilities
9650 - (Left) IP Telephone is specifically designed for the "navigator" telephone user. Navigators, such as building receptionists and executive admin staff, manage calls for themselves and for groups of people as a big part of their jobs. The 9650 features built-in button module functionality with one-touch access to bridged appearances, speed dials and feature keys.
9670G - Deskphone is designed for the Essential user: someone who is constantly on the phone, handling multiple calls and is often mobile. The latest addition to the Avaya one-X line designed to deliver powerful and consistent communications across a variety of end user devices the Avaya 9670G is rich in features yet easy and intuitive to use

1600 Series -The 1600 Series combines the features of traditional and IP phones, delivering capabilities often found in higher-priced devices. All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give the user easy-to-read status information. They can support from three to 16 line appearance/feature keys and display up to four lines.

1603 - IP phone is a Desk phone at an attractive price point for customers with basic communications needs. The Avaya 1603 IP phone has 3 one touch buttons which can be customised for individuals and a large display for easy use. This suits users who are accustomed to button appearance and minimal one touch functions.

• Designed for Walkup and Everyday user profiles (this telephone is especially practical when used in conjunction with the Avaya IP Softphone).
• Supports 3 line appearances/feature keys.
• The display on the Avaya 1603 IP phone measures two lines by 16 characters.

1608 IP phone is a Desk phone at an attractive price point for customers with basic communications needs. The Avaya 1608 IP phone has 8 one touch buttons which can be customised for individuals and a large display for easy use. This suits users who are accustomed to button appearance

• Designed for the Everyday user profile.
• Supports eight line appearances/feature keys.
• Support for a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.
• A context-sensitive user interface and three soft keys and a four-way navigation cluster for scrolling through local contacts list or call logs.
• The display on the Avaya 1608 IP phone measures three lines by 24 characters.

1616 IP phone is a Desk phone at an attractive price point for customers with basic communications needs. The Avaya 1616 IP phone has 16 one touch buttons which can be customised for individuals and a large display for easy use. This suits users who are accustomed to button appearance

• Designed for the Navigator user profile and managers needing one-touch access and a large display.
• Supports 16 line appearances/feature keys on the phone itself and includes a 32-button expansion model, which provides access to a total of 48 feature keys or speed dial buttons.
• Support for a broad portfolio of Avaya wired and wireless headsets through its integrated headset jack.
• A context-sensitive user interface and three soft keys and a four-way navigation cluster for scrolling through local contacts list or call logs.
• The display on the Avaya 1616 IP phone has an adjustable viewing angle and measures four lines by 24 characters.
• Additional caller related information is displayed with active appearances for easier call handling.

5400 Series- Developed specifically to meet the needs of small and midsize businesses, the Avaya 5400 Series Digital Telephones incorporate sleek design, improved ergonomics, flexibility, and enterprise-class voice quality. These two-wire digital phones come in three models, all of which feature paperless button labels, local call log, and speed-dial directories.

• 5402 - model is a cost-effective telephone with features like a 2x24 display and two label-less appearances.
• 5410 - offers more robust capabilities, like a 5x29 display, twelve label-less call appearances, and a two-way speakerphone.
• 5420 - sports features such as a large-scale display, online access for near-instant upgrades, and automatic key/button labeling. An available expansion unit provides 24 additional programmable buttons with associated display label and status icons.

Avaya Phone Manager is a desktop communications application that is available in three versions: Phone Manager Lite, Phone Manager Pro, and Phone Manager Pro PC Softphone (VoIP mode). The Phone Manager application offers control of the user's telephone from their PC.

The Avaya IP Office Phone Manager application includes many productivity enhancing capabilities such as a Busy Lamp Field (BLF) and Speed Dials. The Avaya IP Office Phone Manager application also provides the user with a call history log of calls made, received, and missed which keeps a record of call duration, including time the caller may have been placed on hold, for accurate billing and reconciliation. User friendly icons allow regularly called internal and external (work, mobile/cell, home) numbers to be dialed via a single-click. The Busy Lamp Field feature allows you to see at a glance who is available to take a call, who has forwarded their phone, who is already on a call, and who has placed their phone on Do Not Disturb.

With features like these, Avaya phone manager massively contributes to a productive and efficient work environment and Talking Business see this as a must have product

Avaya One-x is a series of communications applications and collaboration tools designed for end users that we at Talking Business believe can help take your business to the next level. It supports Unified Communications across a wide range of platforms, including desktop and laptop computers, mobile devices, and dedicated IP deskphones. Avaya one-X Products allow business users to work from any location using a variety of public and private networks.

Avaya one-x mobile:
Mobility is rapidly growing in importance in business life. One compelling opportunity is integrating the powerful telephony capabilities available when in the office with the flexibility and mobility of the mobile device. Avaya is extending business communications applications to mobile devices, enabling employees to be more accessible and productive while on the move. Features include visual voicemail, company directory search, user defined call routing and many more. Avaya one-X mobile makes communication easier by making your mobile as effective as your office deskphone.

Avaya one-x portal:
Avaya one-X Portal is a web browser-based client for Avaya telephony, messaging, conferencing, presence, and mobility services provided by Avaya Communication Manager, Avaya Modular Messaging and Avaya Meeting Exchange. The solution brings the full power of Unified Communications to the PC in a single, intuitive and powerful tool. Avaya one-X Portal requires no software to be installed on your end user systems for most communication functions, to access the portal you need only to go to a pre-defined address in your web browser. Which in turn allows flexibility It is firewall and VPN friendly, providing flexible IP port assignments to conform to your network demands.

Avaya one-x deskphone:
The Avaya one-X Deskphone communication solutions offer even greater adaptability and flexibility to your business. No matter what your needs, there is an Avaya one-X phone that does exactly what you require.
The one-X Deskphone is available in multiple models suited to different types of users, so you can find exactly the right handset for your needs. Avaya's user research has identified four distinct types of needs and has solutions to meet those needs in the 96xx series handsets. Be sure to take a look at these to find out which would best accommodate your users.

Avaya one-X consists of the following applications: Avaya one-X® Communicator, Avaya one-X® Desk phone. Avaya one-X® Mobile, Avaya one-X® Portal, Avaya one-X® Speech